Founder

Jan Young

Founder CxXchange • Founder & CCO JanYoungCX

Jan is an an award-winning Customer Success leader who has transformed CS leaders into award winning executive team leaders. She has served as VP Client Services for two successfully exited startups. Since 2016, Jan has been coaching and advising founders, startups, and Customer Success leaders how to increase revenue, go-to-market alignment, and customer advocacy. She has been working in technology and startups since 2001 in a variety of roles including: Project Manager, Product Owner, Marketing, Sales, Account Manager, Professional Services, and Customer Success.