Get Involved

CxXchange started as a weekly office hour focused on SaaS, technology, and Customer Success. Today, it has grown into a 100% free to join peer-to-peer, volunteer-led community where professionals connect, learn, share experiences, and support one another throughout their careers.

Whether you're looking to develop new skills, expand your network, contribute your expertise, or help shape the future of the community, there's a place for you in CxXchange.

Programs & Events

Designed to help you learn, connect, grow, and lead alongside a supportive community of Customer Success professionals.

Community Infrastructure

Help build and grow community through volunteer roles in operations, communications, technology, onboarding, and program support.

Volunteer

Our programs are volunteer-led and powered by members who are passionate about helping others succeed.

Stay Connected

Receive event invitations, community updates, and our bi-monthly newsletter delivered directly to your inbox.

Join our Events below!

In the community you'll find...

There's something for everyone! And if you don't see a topic and have suggestions, mention it over in the #general channel.

Some channels to look for:

#successhour-session-resources - Look for slides and notes from recent weekly sessions

#ai-and-cs - Share and find AI tips and tools

#awesome-tools - Share and find CS and personal productivity tools

#share-csm & #share-cs-leader - Share and ask about best practices

#mock-interviews - post here to find others who want to practice interviewing

#geo - Region or location - Look for your city or region and connect with other professionals in your area

  • In the workspace community, be sure to click on the down arrows next to each section title. You'll find more channels!

  • If you haven't joined a slack community before, it's a great tool to get to know since many tech companies use it.