All Events
Filtering by: “CS Strategy & Operations”
Oct
1
CxXchange & ThriveNetwork present a Special Intimate Evening in NYC: “The ROI of AI: Implementing and Optimizing AI in CS”
📌 NYC IRL SuccessHour: The ROI of AI in CS
📆 Tuesday, October 1
🕟 5:30pm - 8:30pm ET
🧍 Facilitated by Jan Young with Executive Workshop led by Sagar Shukla and Interactive Roundtable hosted by Ralphie White and Kate Neal.
Sep
10
2024/09, CS Strategy and Operations, Personal & Professional Development, Business of CS, CS Strategy & Operations, How to Build a Customer ROI Calculator
How to Use Strategic Empathy To Decrease Churn & increase Revenue
📌 Yes - Empathy can have a real impact on how you achieve your CS goals. Are you using empathy strategically?
📆 September 10, Tuesday
🕟 4:30pm PT/ 7:30pm ET
🧍 Co-led by Cinthia Silva + Special Guest!
➡ Watch on YouTube here